Our Services

Our services

Our services

At Royston we strive to provide the very best for the people in our care, their family and whānau, our staff and specialists. Take a look at some of our services available during your stay below.

Ancillary services

Comprehensive ancillary services are available within our Royston Centre.
Radiology services are provided by TRG Imaging (previously Hawke’s Bay Radiology) and Physiotherapy services are provided by Focus Health.

Communications

Family, whānau and friends can phone you directly by calling (06) 873 1111 Extn: 0. Our receptionist will transfer calls directly to your room.

Patients and visitors are asked to check with nursing staff regarding the use of cell phones within the hospital as these can interfere with calibrated medical equipment.

Complimentary wireless internet access is available for all of our patients.
Fax facilities are available at reception.

If you bring computer equipment, cellphones or other electronic devices into the hospital, please be aware that Royston cannot take responsibility for their safe keeping.

Cultural needs

Please let us know if you have any spiritual or cultural needs. Should the services of an interpreter be required, please let us know well in advance of your surgery to ensure that this is arranged. There is a cost for this service.

Meals

Our menus are carefully selected to provide you with a choice of meals each day, these will be served in your room. A selection of snacks is also available. If you require a special diet, please notify the nursing staff well in advance so that our Food Services Team can carry out your wishes.

Meals are served at approximately the following times:
Breakfast – 8:00am
Lunch – midday
Dinner – 5:30pm

Tea and coffee-making facilities are also available in the reception foyer for your convenience.

Mobility equipment

At Royston Hospital, we have a variety of mobility equipment for hire or purchase (e.g. crutches and walking frames).

Physiotherapy

Your specialist and nursing staff will discuss with you the need for any physiotherapy. While you are free to make arrangements with any physiotherapist of your choice, here at Royston we receive an excellent service from the on-site physiotherapists at Focus Health.

Located in the Royston Centre, Focus Health is well placed to meet your needs and they will be happy to continue to provide service after discharge.

Occupational Therapy

If you require the services of an occupational therapist, a referral will be sent prior to your admission and the therapist may contact you to discuss your home equipment needs (e.g. raised toilet seat, shower stool, etc). For some types of surgery it is strongly recommended that this service is used. There may be a cost involved dependent on your health provider, or if you are paying personally. The occupational therapist can inform you of this.

Phone follow up

If you answered yes to being called after your procedure, our nursing staff will contact you.