For Visitors

Welcome to Royston Hospital

If you are family, whānau or a close friend of one of the people in our care, please find all the information you need to know about visiting below.

Your family, whānau or friend’s journey with us

Take a look at our patient journey to see how your loved one will be cared for by us during their stay.

Find out more

Visitor Information

If you would like to visit someone staying at Royston Hospital, you are welcome between 1:00pm and 7:00pm and outside these hours by arrangement.

Please make sure the person you are visiting would like you to visit before you arrive.

You can order a meal through our reception team and complimentary tea and coffee is available in the reception foyer.

We do ask that you show courtesy to other people in our care by reducing the number of visitors at any one time to reduce noise on our wards.

Frequently asked questions

Do I have to book before visiting someone at Royston?

Booking is not required. We request you scan the QR code or sign the visitor register on entry. Please do not visit if you are unwell and/or have any cold or flu-like symptoms.

Should you want to bring food or drinks into hospital it is important that it is safe and hygienic. Many cases of food poisoning in hospital have been traced back to food brought in from outside. If you would like to bring food into hospital we ask that you bring healthy choices.

Visiting hours are from 1pm until 7pm. The clinical condition of some patients may restrict the number of visitors allowed.

Overnight stays for a parent or caregiver of a dependent child should be discussed with your specialist so that this request can be pre-arranged with the hospital.
There is no provision for overnight stays for a support person at the hospital.

Please enquire at Reception or the ward Nurses Station on arrival.

Telephone 06 8731111 and the receptionist will transfer your call.